TERMS & CONDITIONS

RAWRR BARN BUSTER DEALS PROMOTION – TERMS & CONDITIONS
1. The Rawrr Barn Buster Deals promotion is conducted by Rawrr New Zealand ("Promoter").
2. The promotion is valid from 10:00am NZST on Monday 8 June 2026 until 5:00pm NZST on Monday 15 June 2026.
3. Eligible customers will receive $250 NZD off the advertised retail price of eligible Rawrr E-Motos purchased in-store during the promotional period.
4. This offer is available in-store only and is not valid for online purchases unless otherwise stated.
5. The promotion excludes the 2025 Rawrr Mantis X Pro model.
6. The offer cannot be redeemed for cash, legal tender, store credit, or any other form of monetary consideration.
7. Rawrr New Zealand reserves the right to amend, suspend, or withdraw this promotion at any time.

 

BONUS RAWRR GRAPHICS KIT PROMOTION – TERMS & CONDITIONS
1. The Bonus Rawrr Graphics Kit promotion is conducted by Rawrr New Zealand ("Promoter").
2. The promotion is valid from 5:00pm NZST on 5th June 2026 until 5:00pm NZST on 30 June 2026.
3. Eligible customers who purchase a new Rawrr Mantis X Pro or Rawrr Mantis Mini during the promotional period will receive one bonus Rawrr Graphics Kit.
4. The bonus graphics kit has a recommended retail value of up to $379 NZD.
5. Following the purchase of an eligible Rawrr E-Moto, customers will receive a unique promotional code to redeem their graphics kit through the Meca Moto website. (https://www.mecamoto.co/)
6. Redemption is subject to Meca Moto's ordering process, product availability, and applicable terms.
7. The bonus graphics kit is limited to one graphics kit per eligible Rawrr E-Moto purchased.
8. The graphics kit is not transferable, refundable, exchangeable, or redeemable for cash, legal tender, store credit, or any other form of monetary consideration.
9. Graphics kit designs, colours, and availability are subject to stock availability.
10. This promotion may be used in conjunction with the Rawrr Barn Buster Deals promotion where the purchased Rawrr E-Moto qualifies for both offers.
11. Rawrr New Zealand reserves the right to amend, suspend, or withdraw this promotion at any time.
12. These promotions are governed by the laws of New Zealand.

1. Who We Are

Surf Ski Ride is the New Zealand-based dealership and distributor for Rawrr electric ride products. We operate the website and online services that allow you to browse, purchase, and interact with our brand.

2. What Information We Collect

We collect personal information when you:

  • Make a purchase
  • Sign up for our newsletter or marketing emails
  • Contact us for support
  • Register your product
  • Enter competitions, giveaways, or promotions
  • Browse our website (automatically collected via cookies and similar technologies)

Information you provide may include:

  • Name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment details (securely processed via third-party providers)
  • Any correspondence you send us

Information we collect automatically may include:

  • IP address
  • Device type & browser
  • Pages visited, time spent, and referring URLs
  • Cookies and usage data
  • Geolocation (if permitted)

3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate with you (e.g., confirmations, updates, support)
  • Improve your experience with our website and services
  • Send marketing emails (only with your consent)
  • Analyse usage to enhance site performance and customer experience
  • Detect and prevent fraud and security issues

4. Legal Basis for Processing

We process your personal information when:

  • It’s necessary to perform a contract (e.g., fulfilling orders)
  • We have a legitimate interest (e.g., improving our services, preventing fraud)
  • You’ve given us consent (e.g., receiving marketing emails)
  • We are required by law

5. Sharing Your Information

We only share your data when necessary, and always securely. We may share personal information with:

  • Trusted service providers (e.g., payment gateways, shipping partners, email marketing tools)
  • Business partners (if you’ve opted into marketing from them)
  • Government authorities or law enforcement, if required by law
  • In the case of a business sale or restructuring

6. International Transfers

Some of our service providers may be based outside New Zealand. When your data is transferred internationally, we ensure it is protected to the same standards as required under NZ law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate data
  • Request deletion of your data
  • Object to certain processing activities
  • Withdraw consent (e.g., unsubscribe from marketing)

To exercise your rights, email us at: hello@surfskiride.co.nz

8. Cookies & Tracking Technologies

We use cookies to:

  • Understand how visitors interact with our website
  • Remember your preferences
  • Serve you personalised content and ads

You can manage your cookie preferences via your browser settings. Disabling cookies may limit some website functionality.

9. Data Retention

We only keep your personal information as long as necessary for the purposes it was collected, or as required by law.

10. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. However, no method is 100% secure, and we cannot guarantee absolute protection.

11. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have done so, please contact us immediately.

12. Third-Party Services

Our site may include links to third-party platforms (e.g., Instagram, YouTube, payment gateways). Their use is governed by their own privacy policies, not ours.

13. Email Communications

If you opt-in, we may send you promotional emails. You can unsubscribe anytime by clicking the link in the email or contacting us.

We may still send you non-promotional emails related to your orders or service updates.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of our site means you accept any changes.

15. Contact Us

Got questions, feedback, or need to access your data?

Contact us at:
Email: hello@surfskiride.co.nz
Address: 105A Hautapu Road, Hautapu, Waikato